Privacy Policy
Effective date: October 5, 2026
At Axion Research, we are committed to respecting your privacy and maintaining transparency regarding how your information is collected, used, and safeguarded. This Privacy Policy explains how we handle personal data when you access or interact with our website.
Information We Collect
We may collect personal information that you voluntarily provide, including your name, email address, company name, billing and shipping details, and information submitted through contact forms or account registration.
We also collect technical and usage information, including IP address, browser and device information, pages viewed, and interactions with the website. This information may constitute personal information, including when linked to an account, device, or order. Cart-recovery tools may capture cart contents and checkout details as they are entered, including before an order is completed.
How We Use Your Information
The information we collect may be used to:
Process orders and respond to customer inquiries
Improve website functionality and enhance user experience
Provide updates about products, services, or policy changes
Maintain website security and prevent unauthorized activity
We disclose information to service providers that support our store, including payment processing, fulfillment, communications, analytics, and cart recovery. These disclosures are described below.
Cookies and Analytics
The website uses cookies and similar technologies for account access, carts, website preferences, analytics, and service integrations. Google tracking, Microsoft Clarity, and TikTok marketing pixels are present on the site. Clarity can capture interactions such as clicks, scrolling, and session activity to help analyze website behavior. Microsoft, Google, and TikTok receive information through their respective services when those services are enabled. Browsing the website or acknowledging the research-use gate does not by itself constitute consent to optional tracking. The consent banner offers Accept All and Reject Optional. Consent preferences are stored for 30 days. Cookie Preferences opens the settings panel; its detailed service inventory is still being reviewed. Browser settings can also limit cookies, but may not stop every form of tracking.
Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage can be guaranteed as completely secure.
Third-Party Services
Payments: Depending on the selected method, payment services include Kashu Payments, ByteNFT, NOWPayments, eDebit Direct/Yodlee, Zelle, and requested payment links. Order and contact information may be shared to initiate, reconcile, and support payment. Providers may collect additional payment, identity, or verification information directly under their own policies.
Fulfillment: Shipping and fulfillment services, including the ShipStation integration and delivery carriers, may receive recipient contact information, shipping addresses, and order details needed to prepare and deliver shipments.
Communications and cart recovery: Omnisend and CartBounty integrations support customer communications, marketing, and cart recovery. Contact information, order or cart details, and related website activity may be processed through these tools. You can unsubscribe from promotional email using its unsubscribe link; order and service messages may still be sent.
Other services: Hosting, website support, security, and optional Google sign-in services may process information needed to provide their functions. External services have their own privacy policies. Review those policies when using their services.
Legal Disclosure
We may disclose personal information when required to do so by law, regulation, legal process, or governmental request.
Retention
Account and order records currently have no fixed automatic deletion period in the store settings. They may remain stored until a reviewed deletion or anonymization request is completed, subject to records needed for accounting, tax, fraud prevention, dispute resolution, and other legal obligations. Service providers apply their own retention practices. Contact us to request details about a particular record or service.
Your Rights and Choices
You may control cookies through your browser settings and unsubscribe from promotional emails. To request access, correction, deletion, or other privacy rights available under applicable law, contact support@axionyxresearch.com. We may need to verify your identity before acting on a request. Some records may need to be retained for legal or operational reasons; we will explain applicable limitations in our response.
Policy Updates
Axion Research reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page along with the revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Axion Research at support@axionyxresearch.com or through our website contact form.